Privacy Policy

Last updated: 20 June 2026

AGsites is a UK-based freelance web design business run by Archie Cliff George as a sole trader.

This Privacy Policy explains how AGsites collects, uses and protects your personal information when you use agsites.uk, contact us, or enquire about our services.

1. Who we are

Business name: AGsites
Owner: Archie Cliff George
Website: agsites.uk
Email: archie@agoutbound.co.uk
Correspondence address: 8 Aquila Road, Clive Road, Brentwood, CM13 3UL

For data protection purposes, AGsites is the controller of the personal information covered by this policy.

AGsites is registered with the Information Commissioner's Office (ICO) as a data controller. ICO registration reference: [YOUR ICO REGISTRATION NUMBER — register at ico.org.uk/registration if not yet done, £40/year].

2. What information we collect

When you contact AGsites through the website, email, WhatsApp or social media, we may collect:

Your name
Business name
Email address
Phone number
Website address
Information about the services you need
Messages, attachments or files you send us
Basic technical information about how you use our website

Please do not send sensitive personal information unless we specifically ask for it.

3. How we use your information

We use your information to:

Reply to enquiries
Discuss website design, local SEO or lead generation services
Prepare proposals, quotes and invoices
Deliver agreed work
Communicate with you through email, WhatsApp or other agreed channels
Keep business records
Improve our website and services
Meet legal, accounting or tax obligations

We will not sell your personal information.

4. Our legal basis for using your information

We use your information because it is necessary to:

Respond to your request or enquiry
Take steps before entering into a contract with you
Perform a contract where you become a client
Meet legal obligations, such as accounting and tax requirements
Run and improve our business where this is in our legitimate interests and does not override your rights

Where we need your consent, we will ask for it clearly. You can withdraw consent at any time by contacting us at archie@agoutbound.co.uk.

5. Contact forms and WhatsApp

If you submit a contact form on agsites.uk, we use the information you provide to respond to your enquiry. Enquiry data may be received and stored via GoHighLevel (see Section 6).

If you contact us through WhatsApp, your messages are also subject to WhatsApp's own privacy practices. We use WhatsApp only to communicate with you about your enquiry or project, unless you agree to something else.

6. Who we share information with

We may share information only where needed to run our business or deliver services. This includes the following third-party providers:

GoHighLevel — CRM and enquiry management (US-based; data may be processed outside the UK under appropriate safeguards)
Website hosting providers
Email providers
Cloud storage providers
Accounting or invoicing providers
Payment providers
Professional advisers, where necessary
HMRC or other authorities where legally required

Where providers process data outside the UK, we take reasonable steps to ensure appropriate safeguards are in place, including the use of providers that comply with UK GDPR transfer requirements.

7. How long we keep your information

We keep enquiry information for as long as needed to respond to you and manage any potential project.

If you become a client, we may keep relevant project, contract and invoice records for up to 6 years after the end of our working relationship, where required for legal, tax or accounting purposes.

We may delete information sooner where it is no longer needed.

8. Your rights

Depending on the circumstances, you may have the right to:

Ask for access to your personal information
Ask us to correct inaccurate information
Ask us to delete information
Ask us to restrict how we use your information
Object to certain uses of your information
Ask for a copy of information you gave us in a portable format
Withdraw consent where consent is the basis for processing

To make a request, email archie@agoutbound.co.uk.

9. Cookies and analytics

AGsites uses essential cookies to help the website function correctly.

We do not currently use advertising cookies or behavioural tracking tools. If this changes, we will update this policy and provide an appropriate cookie notice or consent option.

If your website project involves the use of GoHighLevel, Google Analytics, tracking pixels or other tools, this will be covered in your project agreement.

10. Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

No internet service is completely secure, so we cannot guarantee absolute security.

11. Complaints

Please contact us first at archie@agoutbound.co.uk if you have a concern about how we use your information.

You also have the right to complain to the Information Commissioner's Office:

Website: ico.org.uk
Telephone: 0303 123 1113

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always appear on agsites.uk with the updated date shown at the top.